Intelligence—Emotional Intelligence clarifies why some people excel
while others of similar intellectual capacity lag behind. Emotional
Intelligence shows which certain competencies are found repeatedly in high
performers at all levels. Become aware of the competencies and learn
how to build them.
in activities that will develop critical thinking skills designed to enhance
thought processes that leave learners armed with sharpened critical thinking
and analysis skills.
fast-moving, competitive environment requires staff members to assume a
different role, that of an internal consultant who partners with clients
to help them achieve organizational goals. This session provides
fundamental consulting skills to enable people to function effectively
as internal consultants.
at challenges differently. The information in this session will help
you eliminate blame, complaining, and procrastination. Use this information
to help you practice personal accountability by asking different and better
questions of yourself and others.
Resolving Conflict—helps learners
to shift to a collaborative resolving conflict style, creating a win-win
show that recognizing employees for their good work is one of the most
effective ways to motivate them. Learn why and how to recognize your
employees and practice recognizing your employees in a safe environment.
insight into why some of your past leadership attempts have not been successful
and how Situational Leadership can improve your performance. Situational
Leadership is a process for developing people by providing effective leadership,
over time, so that they can reach their highest level of performance.
It is based upon a relationship between an individual’s development level
on a specific task or goal and the leadership style that the leader provides.
Train the Trainer—Learners
have opportunity to interact, practice delivery skills, try out new skills,
build their confidence in a safe environment, and become effective trainers.
is the foundation upon which our personal and professional lives are built.
Focus on the basic speaking and listening skills needed for successful
strategies that will allow you to become a better assertive communicator.
to your needs by selecting from the following skill areas: setting
clear expectations, handling performance and behavior issues (giving corrective
feedback or performance improvement coaching), delegating, recognizing
employees, conducting meetings, conducting performance evaluations, managing
change, building a team.
Conducting the Performance Evaluation—Use
the information from this session to be a coach during the performance
evaluation and not a judge. This information blends well with most
performance evaluation processes and forms.
Team Building—Whether you
are trying to build a team, create team players, or create team synergy—these
sessions help learners fine-tune their efforts become more team oriented
how to present like a pro, even if you are not. Prepare and deliver
a credible presentation and choose the right presentation tools.
Practice in a safe environment with immediate feedback.